Baseline Wellness – Terms of Service

Effective Date: February 1, 2026

1. Introduction

Welcome to Baseline Wellness (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.baselinewell.com (the “Website”) and any related products, content, or services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or purchase our products.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into these Terms to use the Services. If you are using the Services on behalf of an organization or legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

Certain features of the Services may require you to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

3.2 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use or security breach

4. Products, Orders, and Payment

4.1 Product Availability

All products offered on the Website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify offerings at any time without notice.

4.2 Pricing

Prices are listed in U.S. dollars and may change at any time. We are not responsible for typographical errors, pricing inaccuracies, or discontinued items.

4.3 Payment Processing

Payments are processed securely through third-party payment processors. By placing an order, you authorize us to charge your selected payment method for the full amount of the purchase.

You agree to provide accurate and complete billing information and represent that you are authorized to use the payment method provided.

4.4 Order Acceptance

We reserve the right to refuse, cancel, or limit any order, including but not limited to orders affected by:

• Product availability

• Pricing or description errors

• Suspected fraud or unauthorized activity

5. Fulfillment, Shipping, and Risk of Loss

5.1 Third-Party Fulfillment

Baseline Wellness curates and sells performance optimization products that may be manufactured, shipped, or fulfilled by third-party vendors. Delivery timelines, warranties, installation, and product performance are governed by the applicable manufacturer or fulfillment partner unless otherwise stated.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery of the product to the carrier.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

All returns, exchanges, and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

7. No Medical Advice or Performance Guarantees

Products offered by Baseline Wellness are intended to support general performance, recovery, and wellness practices. They are not medical devices, and no content on the Website constitutes medical advice.

We do not guarantee specific performance outcomes. Individual results may vary. You should consult appropriate professionals before making health-related decisions.

8. Intellectual Property

8.1 Ownership

All content on the Website—including text, graphics, logos, images, videos, and software—is the property of Baseline Wellness or its licensors and is protected by applicable intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

8.3 Restrictions

You may not reproduce, distribute, modify, sell, or exploit any portion of the Website or Services without our express written permission.

9. User Content

If you submit content to the Website (including reviews or feedback), you grant Baseline Wellness a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display such content for business purposes.

You agree not to submit content that is unlawful, abusive, defamatory, or infringes on the rights of others.

10. Prohibited Activities

You agree not to:

• Use the Services for unlawful purposes

• Interfere with the Website’s functionality or security

• Attempt unauthorized access to systems or data

• Engage in fraudulent or deceptive activity

11. Disclaimers

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, regarding the Website, products, or Services.

12. Limitation of Liability

To the maximum extent permitted by law, Baseline Wellness shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or purchase of products.

Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Baseline Wellness and its affiliates from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

14. Termination

We reserve the right to suspend or terminate access to the Services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to Baseline Wellness.

15. Governing Law

These Terms are governed by the laws of the United States and the Commonwealth of Virginia, without regard to conflict-of-law principles.

16. Changes to Terms

We may modify these Terms at any time. Updates become effective upon posting to the Website. Continued use of the Services constitutes acceptance of the revised Terms.

17. Miscellaneous

17.1 Severability

If any provision is found unenforceable, the remaining provisions shall remain in effect.

17.2 Entire Agreement

These Terms, together with our Billing Terms, Refund Policy, and Privacy Policy, constitute the entire agreement between you and Baseline Wellness.

17.3 Waiver

Failure to enforce any provision does not constitute a waiver of our rights.

18. Contact Information

For questions regarding these Terms, contact:

Baseline Wellness
440 Monticello Avenue, Suite 1802
Norfolk, VA 23510
Email: support@baselinewell.com
Phone: +1-757-695-8823
Website: https://www.baselinewell.com